Privacy Policy
At Full Metal Industries, accessible at fullmetalindustries.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws and regulations.
1. Introduction
We recognize the importance of privacy and the need to protect personal data. Whether you are a customer, visitor, or user of our services, we treat your data with the highest standards of confidentiality and transparency. Your privacy is not just a legal obligation — it is a core value guiding how we operate.
2. Scope and Data Controller Responsibility
This Privacy Policy applies to all personal data collected via the website fullmetalindustries.com and its associated services. Full Metal Industries is the data controller responsible for determining the purposes and means of processing your personal data.
If you have questions about how we process your data or wish to exercise your rights, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Including your IP address, browser type, operating system, referring URLs, and your interaction with the site. This data is automatically collected to improve the website’s functionality and security.
– Account Data: When you create an account or engage with us as a customer, we collect your full name, email address, telephone number, and postal address.
– Profile Data: Preferences, purchase history, website interactions, and selections you make to personalize your experience.
– Communication Data: Includes content of support inquiries, feedback, emails, and other communications sent via our contact forms or live chat features.
– Technical Data: Device identifiers, system configuration details, screen resolution, language settings, and timezone data derived from your device.
– Transaction Data: Details related to payments, order details, shipping address, billing information, and transaction identifiers collected in connection with purchase activities.
– Preference Data: Marketing and communication preferences, including opt-in or opt-out decisions regarding promotional emails, newsletters, and product updates.
4. Legal Bases for Processing Personal Data
We collect and process your personal data on lawful bases, which include:
– Performance of a Contract: Necessary to provide products or services you have requested, such as processing orders or delivering purchases.
– Legitimate Interest: To enhance security, analyze usage trends, and improve product offerings, where such interest does not override your rights.
– Consent: For email marketing, cookies (where applicable), and communications not strictly necessary to the service.
– Compliance with Legal Obligations: When processing or retaining data to satisfy applicable laws, tax obligations, or legal disputes.
5. Your Rights Under GDPR and CCPA
As a data subject, you have the following rights:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Correct any inaccurate or incomplete data we may have collected.
– Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data where there is no legal justification for its continued processing.
– Right to Restriction of Processing: Request a temporary halt on processing your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format, or request that it be transferred to another controller.
– Right to Object: Object to the processing of data where we rely on legitimate interests or for direct marketing purposes.
To exercise any of these rights, contact us using [email protected]. We will address any request in accordance with applicable law.
6. Security Measures
We implement strict technical and organizational measures to secure your personal data, including:
– End-to-end encryption (TLS/SSL) for data in transit
– Role-based access controls and multi-factor authentication
– Secure backup and data recovery protocols
– Regular internal audits and employee privacy training
Our systems are designed to protect your data from unauthorized access, alteration, disclosure, or destruction.
7. International Data Transfers
We may transfer your personal data outside your country of residence, including to countries that may not provide an equivalent level of data protection. In such cases, we use standard contractual clauses approved by the European Commission and ensure adequate safeguards are in place to secure your data.
8. Data Retention
We store personal data only for the period necessary to fulfill the purposes outlined in this Privacy Policy, subject to legal obligations or legitimate interests, including:
– User Accounts: Retained while the account remains active or up to 5 years after inactivity.
– Transaction & Payment Data: Retained for 7 years to comply with tax and accounting laws.
– Marketing Preferences: Retained until opt-out is received or up to 2 years of inactivity.
– Communication Data: Support interactions retained for up to 3 years for service improvement.
9. Cookie Policy
We use cookies and similar technologies on fullmetalindustries.com to enhance your browsing experience. Cookies store small data files on your device that help us remember your preferences and understand interactive behavior. Categories include:
– Essential Cookies: Necessary for site operation, login, and form submission.
– Functional Cookies: Enable personalization features such as language or region preference.
– Analytical Cookies: Help us measure site usage and performance using anonymized traffic data.
– Performance Cookies: Monitor site speed and loading performance to provide stable access.
10. Cookie Management and Compliance
You may manage your cookie preferences through your browser settings or our website’s cookie consent management tool. Under GDPR and CCPA, you have the right to opt out of non-essential cookies and be informed about the cookies in use.
We honor “Do Not Track” (DNT) signals where applicable and provide a visible cookie banner for first-time visitors.
11. Protection for Children
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has submitted personal data to us, we will take steps to delete the information promptly. If you are a parent or guardian and believe we have collected personal data from your child, please contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy to reflect updates to our practices or regulatory requirements. All changes will be posted on this page, and significant changes will be communicated via notification on the website.
Continued use of fullmetalindustries.com after such changes constitutes acceptance of the updated policy.
13. Contact
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We are committed to upholding the privacy rights of every individual and complying fully with relevant data protection laws. If you have any concerns about how your data is processed, please reach out — we are here to help.